FAQ
Default solution folder, feel free to edit or delete it.
Many users ask about in-app purchases.
Some of the questions and concerns are:
I previously purchased a pack and now it is locked
This ...
Sat, 18 Oct, 2014 at 3:11 AM
If users are getting complaints that in-app purchases are restricted, first thing to do is check whether they are restricted on the device:
https://su...
Tue, 20 Oct, 2015 at 9:48 AM
From your email, it sounds like the app may be having issues connecting to our server to download our content. This is sometimes the case at schools which...
Tue, 20 Oct, 2015 at 9:50 AM
If the user is using iOS Quiver/Quiver Edu and photos and videos aren't saving to the device, it's probably because the first time they saved they c...
Wed, 21 Oct, 2015 at 11:51 AM